Paragon Wine Tours Privacy Policy
At Paragon Wine Tours, we are committed to protecting your privacy and complying with all applicable Australian privacy laws, including the Australian Consumer Law and the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you engage with our wine tour services. By using our services, you consent to the collection and use of your personal information as described in this policy.
1. Collection of Personal Information :
We may collect personal information from you when you make a booking or inquiry for our wine tours. This information may include your name, contact details, payment information, and any other information necessary to provide you with our services. We will only collect information that is reasonably necessary for the purposes of arranging and conducting our wine tours.
2. Use of Personal Information :
We use your personal information for the following purposes:
- To process and confirm your bookings and inquiries for our wine tours.
- To communicate with you regarding your bookings, inquiries, or any other service-related matters.
- To improve our services and personalize your wine tour experience.
- To comply with our legal obligations and enforce our rights.
3. Disclosure of Personal Information :
We may disclose your personal information to third parties in the following circumstances:
- To our trusted partners and service providers who assist us in delivering our wine tour services, such as chauffeurs, wineries, and payment processors.
- When required by law or to comply with a court order or legal process.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
4. Storage and Security of Personal Information :
We take reasonable steps to ensure that your personal information is securely stored and protected from unauthorized access, loss, misuse, or disclosure. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
5. Access and Correction of Personal Information :
You have the right to access and correct your personal information held by us. If you would like to access or update your information, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Marketing Communications :
We may use your personal information to send you marketing communications regarding our wine tour services, special offers, or promotions. You have the option to opt-out of receiving such communications by following the instructions provided in the communication or by contacting us directly.
7. Changes to this Privacy Policy :
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective upon posting.